25.2. Virus Scanner on the Client

Virus scanners installed on the client often interfere with the system in an attempt to catch viruses. This can lead to conflicts with the Intra2net Groupware Client.

If there is a problem synchronizing and an anti-virus scanner is running on the client, try disabling IMAP scanning first. New emails first pass through the Intra2net system and its own virus scanner, so there is no additional risk.

Find more detailed information about several products (without guarantee):

DeveloperProductNecessary Procedure
AvastAll Antivirus ProductsNo change necessary
AVGAntivirus Business EditionDisable personal email scanner (for all other email applications)
AviraAll Antivirus ProductsDisable scanning of the IMAP protocol, disable Outlook add-in
EsetNOD32 AntivirusDisable scanning of the IMAP protocol, disable Outlook add-in
F-SecureInternet SecurityNo change necessary
G DataAll Antivirus ProductsDisable Outlook Add-in
KasperskyInternet SecurityDisable Outlook Add-in
McAfeeAll Antivirus ProductsNo change necessary, as it is no longer scanning at IMAP level (McAfee KB52786)
SymantecNorton AntiVirusNo change necessary, as it is no longer scanning at IMAP level
TrendMicroTitaniumNo change necessary, as it is no longer scanning at IMAP level